- Reduced time to track down Invoice inquiries in any stage of processing by providing common interface across all instances and stages
- Real-time metrics across all instances to providing AP the ability to spot and and make adjustments to ensure timely processing of invoices
- Enhanced duplicate invoice check that provides early dedication by monitoring invoices through all stages of processing.
- Self-service learning modules for faster unboarding, and knowledge refresh on common processes
- Audit and Compliance support by providing a means to pull invoices information and supporting documents into a zip file to support internal or external audits
- Accrual of invoices that are in process and have not been interfaced to EBS
- Reduced IT support by providing menu options to unlock batches and check email queues
Duplicate Invoice ROI
Some of the Reasons for duplicate invoices:
- Vendors sending invoices through more than one channel (email and mail)
- Invoices submitted through Coupa and WebCenter
- Invoices process on different instances for the same vendor
- Same invoice process on duplicate Vendor for a different business unit
Cost of Duplicate payments
- Reduction of monthly cash flow
- Research and contacting vendor
- Managing credit from vendor or processing payment from the vendor